Operations / Checkout & feedback

Checkout & feedback

Checkout settles all charges, returns the bracelet, and kicks off the cleaning workflow. The whole process is designed to be fast — a single bracelet tap from the NFC overlay.

Checkout flow

NFC tap→

Charges settled→

Bracelet returned→

Feedback→

Cleaning task

Checkout is initiated via the NFC overlay fast action or the POS screen. The member taps their bracelet to confirm. All charges are settled via the club's configured settlement method.

Settlement methods

Simple (pay-as-you-go)

Each item paid at time of purchase. Nothing to settle at checkout.

Credit card tab

Incremental authorization throughout the visit, settled in full at checkout.

Tab (honor system)

Charges accumulated on trust, settled at checkout. For clubs with high-trust member bases.

Checkout feedback

After the bracelet tap, the customer-facing display shows a 5-point emoji scale. One tap, checkout completes. It's optional — not a gate. If the member walks away, checkout still finishes. The data is stored per visit for trend analysis over time.

Lost bracelets

Lost bracelet = fee + bracelet deactivation + manual checkout. The fee is configurable. The deactivated bracelet can't open any doors. The Host completes checkout manually and the member is clear to leave.

After checkout, a cleaning task is auto-created for the vacated rental. The cleaner sees it in their queue immediately. No manual assignment needed.

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