Staff performance

The platform gives you multiple views into how your staff is performing — from real-time leaderboards to periodic report cards.

Leaderboard

The points leaderboard shows staff ranked by points earned this week or month. Visible to the staff member and their manager. Optionally displayed on the Status Board in the break room — controlled by a feature flag.

Timecard enrichment

Every shift's timecard now includes more than just hours worked. You see tasks completed, points earned, and labor cost — a full productivity picture for each shift.

Manager report cards

Periodic reports that surface patterns you might not notice day-to-day. The report card covers underutilized features, staff usage patterns, release readiness for upcoming updates, and a points-earned-vs-points-available completion metric.

The report card is also a retention tool — if a club isn't using half the features, proactively showing them what they're missing increases perceived value.

Feedback trends

The checkout emoji data aggregates over time. You can see trends per room, per time slot, per staff member on duty — correlating member satisfaction with operational variables.