Waitlist

When your club is full, the waitlist manages who gets the next available room. Priority is controlled by membership tier, and members can specify exactly what they're waiting for.

How it works

What members can request

Tier-based priority

Waitlist order is determined by membership tier, not first-come-first-served. Managers configure the priority order by dragging tiers in the settings — VIP might jump the line ahead of Default members.

Within the same tier, order is chronological — whoever joined the waitlist first gets priority.

Notifications

When a room becomes available, the member can be notified via SMS if they provided a phone number (optional). For members who opted into push notifications via the QR code at check-in, the notification comes through the browser — no phone number needed.

Walk-in queue vs. advance requests

The waitlist supports both scenarios. A member standing in your lobby waiting for a room and a member who called ahead to request a specific time slot use the same system. The Host adds them to the waitlist either way.